Welcome to https://jadecropper.com/.

These terms and conditions ("Terms and Conditions") are entered into by and between you and Jade Cropper AB (reg.no 559363-4768) ("Jade Cropper", "we", "us", or "our"). By accessing or using our website jadecropper.com (the "Website"), or by placing an order through the Website, you agree to comply and be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this Website.

1. General Conditions

1.1. These Terms are a legally binding agreement between you ("Customer", "you", or "your") and Jade Cropper ("Company", "we", "us", or "our"). By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. 

1.2. We reserve the right to amend these Terms at any time without prior notice. Any changes will be posted on the Website and will take effect immediately upon posting. It is your responsibility to review these Terms periodically for any updates or changes. Your continued use of the Website constitutes your acceptance of any such changes.

1.3. If you do not agree with any part of these Terms, you must immediately stop using the Website. 

2. Use of the Website

2.1. You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes, but is not limited to, harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website. 

2.2. You must not use the Website in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity. This includes, but is not limited to, distributing viruses or any other technologies that may harm the Website or the interests of its users.

2.3. We reserve the right to suspend or terminate your access to the Website if you violate any of these Terms. 

3. Product Information

3.1. We strive to ensure that all information on the Website, including product descriptions, prices, and images, is accurate and up-to-date. However, we do not warrant that this information is free from errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3.2. Colors of the products as displayed on the Website may vary from the actual colors due to the resolution of your device's screen. We do our best to display colors accurately, but cannot guarantee that your device will accurately display the colors. 

3.3. All sizes and measurements are approximate; however, we do make every effort to ensure they are as accurate as possible. Please refer to the size guide for further clarification.

4. Orders and Payments

4.1. By placing an order on our Website, you are offering to purchase a product subject to these Terms. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email that confirms the product has been dispatched.

4.2. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description,  price of the product, errors in your order or suspected fraudulent activity.

4.3. Prices for our products are subject to change without notice. The price applicable to your order will be the price that is current at the time you place your order. 

4.4. Payment must be made in full at the time of order. We accept payment through various methods as specified on the Website, including major credit cards, debit cards, and other payment methods.

4.5. If your payment method fails or is declined, we will not hold the products or continue with the transaction. It is your responsibility to ensure that your payment details are correct and that you have sufficient funds available.

4.6 All prices listed on the Website are in the currency stated and inclusive of applicable taxes unless otherwise specified. Shipping costs that are covered by Jade Cropper do not include import costs and/or taxes that may be incurred when the package reaches the destination country.

5. Shipping and Delivery

5.1. We aim to process and ship all orders within the time frame specified on the Website. However, we do not guarantee delivery dates and are not responsible for any delays in shipping due to reasons beyond our control, such as delays caused by the carrier, customs, holidays or other external factors

5.2. We currently cover the shipping cost. If there are instances where shipping costs are not covered by us, these costs will be added to your order total and are non-refundable. In such cases, the shipping cost will be calculated and displayed at checkout before you complete your order. 

5.3. Risk of loss and title for products purchased from us pass to you upon our delivery to the carrier. It is your responsibility to ensure that the shipping address provided is accurate and that someone is available to receive the delivery.

5.4. We are not responsible for any customs fees, import duties, taxes, or other charges that may be incurred as a result of international shipments. These charges are the responsibility of the recipient. 

5.5. Orders are processed within 1 to 3 business days, provided that payment has been received and stock is available. We operate Monday to Friday, excluding Swedish public holidays.

6. Returns and Exchanges

6.1 We accept returns and exchanges in accordance with our Return Policy.

6.2 Return Policy; To be eligible for a return or exchange, the product must be unused, in its original condition, and with all original packaging and tags intact. We reserve the right to refuse a return or exchange if the product does not meet these criteria.

6.3. We have a 14-day return policy. You have 14 days from the date you receive your item to request a return by emailing us at order@jadecropper.com. The customer is responsible for return shipping costs, except in cases of exchanges, where we cover the cost of delivering the new product. 

6.4. Please inspect your order upon receipt and contact us immediately if you receive defective, damaged, or incorrect items so we can assess and correct the issue.

6.5. Items sent back without prior return authorization will not be accepted.

6.6. You are responsible for the cost of return shipping, unless the product is defective or the return is due to our error. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

6.7. Refunds will be processed using the original payment method within a reasonable time after we receive and inspect the returned product. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card issuer.

7. Intellectual Property

7.1. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Jade Cropper or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Jade Cropper and protected by international copyright laws. 

7.2. You may not reproduce, distribute, or otherwise use any of the content on the Website without our prior written consent. Unauthorized use of the content may violate copyright, trademark, and other laws.

7.3. The trademarks, logos, and service marks displayed on the Website are the registered and unregistered marks of Jade Cropper and may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Jade Cropper.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, Jade Cropper shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website or products purchased through the Website, even if we have been advised of the possibility of such damages.

8.2. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. We are not responsible for any technical malfunctions or other problems of any telephone network or service, computer systems, servers, providers, computer or mobile phone equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website, or combination thereof, including injury or damage to your or any other person’s computer, mobile phone, or other hardware or software, related to or resulting from using or downloading materials in connection with the Website.

9. Indemnification 

9.1. You agree to indemnify, defend, and hold harmless Jade Cropper, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Website or breach of these Terms. This includes, without limitation, any liability arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs, and attorneys' fees, of every kind and nature.

11. Dispute Resolution

11.1. Any disputes arising out of or in connection with these Terms shall be resolved through negotiation in good faith. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation or arbitration in accordance with the rules of Stockholm Chamber of Commerce (SCC).

11.2. If mediation or arbitration is not successful in resolving the dispute, either party may seek to resolve the dispute through litigation in the courts of Sweden.

12. Severability

12.1. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed modified so that it is valid, legal, and enforceable to the maximum extent permitted by law.

13. Entire Agreement

13.1. These Terms, together with our Privacy Policy and any other policies or notices posted on the Website, constitute the entire agreement between you and Jade Cropper regarding your use of the Website and purchase of products from us. Any prior agreements, understandings, or representations, whether oral or written, are superseded by these Terms.

13.2. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Contact Information

14.1. If you have any questions or concerns about these Terms, please contact us at info@jadecropper.com. We will do our best to address your inquiries promptly and effectively. 
By using our Website and/or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.