Privacy Policy
Privacy Policy
JADE CROPPER
Last updated: 19 May 2026
This Privacy Policy explains how JADE CROPPER collects, uses, stores, and shares personal information when you visit jadecropper.com, place an order, contact us, or interact with our website.
JADE CROPPER is the data controller for personal information collected through jadecropper.com.
Contact
JADE CROPPER AB
Reg. no. 559363-4768
Roslagsgatan 27
113 55 Stockholm
Sweden
hello@jadecropper.com
Information We Collect
We collect personal information that is necessary to operate our store, process orders, provide customer support, maintain website security, and improve the website.
Website Information
When you visit jadecropper.com, certain technical and usage information may be collected automatically.
This may include:
- IP address
- approximate location
- browser and device type
- operating system
- time zone
- pages viewed
- products viewed
- referring websites
- interaction with the website
This information helps us operate the website, understand how visitors move through the site, improve performance, and maintain security.
Some website information may be collected through cookies or similar technologies. For more information, please see our Cookie Policy.
Order Information
When you place an order, we collect the information necessary to process, fulfil, and deliver your purchase.
This may include:
- name
- billing address
- shipping address
- email address
- phone number
- order details
- payment status
- order history
Payment information is processed securely by third-party payment providers. JADE CROPPER does not store full payment card details.
Customer Support
If you contact us, we collect the information you choose to provide.
This may include:
- name
- email address
- message content
- order details
- information needed to respond to your request
How We Use Information
We use personal information to:
- process and deliver orders
- manage payments, returns, exchanges, and customer service
- communicate with you about your order
- respond to enquiries
- operate and maintain the website
- protect the website against misuse, fraud, and security risks
- understand website performance
- improve navigation, design, and product presentation
- comply with legal, tax, accounting, and regulatory obligations
- send marketing communications where permitted by law or where consent has been given
We do not sell personal information.
Legal Basis
We process personal information only where we have a legal basis to do so.
Depending on the situation, we process personal information on the following legal bases:
- Contract: when processing is necessary to complete and deliver your order, manage payment, provide customer support, or handle returns and exchanges.
- Legal obligation: when we are required to retain or disclose information for accounting, tax, legal, or regulatory reasons.
- Legitimate interest: when processing is necessary to operate the website, maintain security, prevent fraud, improve performance, or understand how visitors interact with the site.
- Consent: when you subscribe to marketing communications or accept non-essential cookies, where consent is required.
Where processing is based on consent, you may withdraw your consent at any time.
Marketing Communications
If you subscribe to marketing communications, we may send updates about collections, releases, editorial stories, or other JADE CROPPER communications.
You may unsubscribe at any time by using the unsubscribe link in the email or by contacting us at hello@jadecropper.com.
We do not send marketing emails without a valid legal basis.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, support shopping cart and checkout functions, understand website performance, and, where applicable, measure marketing activity.
Some cookies are strictly necessary for the website to function. Other cookies, such as analytics or marketing cookies, are used only where permitted by law or where consent has been given.
For more information, please see our Cookie Policy.
Sharing Information
We share personal information only where necessary to operate the store, fulfil orders, provide services, comply with legal obligations, or protect our rights.
We may share information with:
- Shopify, our ecommerce platform
- payment providers
- shipping and delivery partners
- fulfilment and logistics providers
- email and communication providers
- analytics providers
- marketing and advertising platforms, where used
- fraud prevention and security providers
- professional advisers, where necessary
- authorities or regulators, where required by law
These providers receive only the information necessary to perform their services.
Shopify may process personal information as part of providing ecommerce, hosting, checkout, payment, security, and related services. Shopify’s Data Processing Addendum explains that Shopify may process customer personal data as a processor or service provider and may use subprocessors to provide its services.
International Data Transfers
JADE CROPPER is based in Sweden.
Some of our service providers, including Shopify and its subprocessors, may process personal information outside the European Economic Area, including in Canada, the United States, or other countries.
Where personal information is transferred outside the EEA, appropriate safeguards are used where required, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms. Shopify states that its data processing arrangements include protections for international transfers and onward transfers to subprocessors.
Data Retention
We keep personal information only for as long as necessary for the purposes described in this policy.
Order information is retained for as long as necessary to fulfil the order, provide customer support, handle returns or claims, and meet legal, accounting, or tax requirements.
Marketing information is retained until you unsubscribe or withdraw consent.
Customer support information is retained for as long as necessary to respond to your request and maintain appropriate records.
Some information may be retained for longer where required by law or where necessary to protect legal rights.
Your Rights
If you are located in the European Economic Area, you have certain rights under data protection law.
You may have the right to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of your personal information
- request restriction of processing
- request data portability
- object to processing based on legitimate interests
- withdraw consent where processing is based on consent
- lodge a complaint with a data protection authority
To exercise your rights, contact us at:
hello@jadecropper.com
We may need to verify your identity before responding to a request.
If you are located in Sweden, you may contact the Swedish Authority for Privacy Protection, Integritetsskyddsmyndigheten, if you have concerns about how your personal information is handled.
Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure. We continue to take appropriate steps to protect the information we process.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be published on this page.